Refund policy
Thank you for shopping with JerseyGemCreations!
We are dedicated to providing high-quality, one-of-a-kind creations and want you to be completely satisfied with your order.
Because our products are handmade and personalized, we cannot accept returns or offer refunds. Personalized items cannot be reused, so exchanges are not possible.
However, if your order arrives damaged or there is an issue with your item, please contact us right away—we’ll be happy to help and make it right.